FAQ

Thank you for visiting our FAQ page. If you have any questions that are not addressed here, please don't hesitate to reach out to us. You can contact us via email at info@bestledsigns.com or give us a call at 205-383-3313. We are here to provide you with the answers you need.

  1. Will my sign be visible if it's exposed to direct sunlight? Our LED signs are designed with high brightness (8500 nits), ensuring that your sign remains visible even in direct sunlight. You can trust that the sun will never wash out your sign.

  2. How will my sign look if my windows are tinted? Our LED signs are incredibly bright, making them easily readable and visible even through the darkest tinted windows. Your sign will maintain its clarity and appeal.

  3. How many messages can I display on my sign? With our programmable LED signs, you can showcase as much content as you desire. Set your messages to change as frequently or as infrequently as you prefer.

  4. Can I schedule messages in advance? Absolutely! Our LED signs allow you to schedule your messages in advance, offering you convenience and flexibility in managing your signage.

  5. How long can I expect my sign to last? Our LED signs are built to last. The LEDs are rated for 100,000 hours of operation, equivalent to approximately 11 and a half years of continuous use at max brightness.

  6. What if I need assistance with my sign? We take pride in our exceptional customer service. We provide 24/7 tech support for the lifetime of your sign, ensuring you have real people to assist you whenever you need help.

  7. Will my power bill increase significantly? Our LED display signs are highly energy-efficient. Our window LED signs use about as much electricity as a couple 70 watt light bulbs constant.

    Our outdoor signs are also extremely energy efficient
  8. How do I program my sign? Programming your sign is a breeze. We have a comprehensive guide available on our YouTube channel that covers everything you need to know about programming your sign.

  9. Can I program my sign using my phone if I don't have a computer? Absolutely! We have a user-friendly app that allows you to program your sign directly from your phone. While using a computer is recommended, many of our customers successfully program their signs using only their phones.

  10. Is installing window signs difficult? Installing our window signs is a quick and straightforward process that can be completed in less than 15 minutes. If you have any questions or need assistance, our team is always ready to help.

  11. Can I move my window sign or take it to events? Our window signs are designed to be highly portable. Simply unscrew the wires, and you can easily reposition your sign wherever you need it, including taking it to events.

  12. Can I adjust the height of my sign easily? Adjusting the height of your sign is effortless. Just pull on both wires to raise the sign higher, allowing you to customize its positioning.

  13. Is there a discount for purchasing multiple signs? For information regarding discounts on bulk purchases or multiple signs, please contact us with the specific details of your order. We will be happy to provide you with the available options.

  14. What if there is a defect with my sign? In the unlikely event of any defective parts while still under warranty, we will promptly ship you a replacement part at no additional cost. Your satisfaction is our top priority.

  15. What if I need to replace a faulty part? Replacing a faulty part in our signs is a breeze due to their fully modular design. If you can handle a screwdriver, you can easily replace any part in our sign. There's no complicated wiring involved. Should you require any assistance, our dedicated support team is always available to help you.

  16. Referral Program - Earn $100.00! Have a friend or acquaintance who could benefit from our signs? Fill out this form and refer them to us. When anyone you refer purchases a sign, we'll show our appreciation by mailing you a $100.00 check as a token of gratitude for your support. It's our way of saying thank you for spreading the word about our products.